Suggestions
Sajeesh Sahadevan
Community and Thought Leadership at Atomicwork
Sajeesh Sahadevan is a prominent figure in the ITSM community, known for his expertise in AI adoption and helping organizations avoid common pitfalls in this area.
He offers insights and guidance to streamline learning curves and accelerate AI integration within IT teams.
Sajeesh is affiliated with Atomicwork, where he pioneers the use of AI in developing innovative ITSM platforms to enhance user experiences.
Apart from his IT endeavors, Sajeesh is passionate about product strategy, segmentation, positioning, messaging, and crafting compelling narratives supported by user research.
His educational background includes a B.Sc. in Computer Science from Delhi University, and he has also studied at General Raj's School.
With a strong professional history, Sajeesh has held key roles in various organizations, such as Community and Thought Leadership at Atomicwork, Lead Marketing and Building #GROWTH Academy at MoEngage Inc., and Product Marketing at Freshworks.
He has prior experience in roles like Video Marketer and Technical Writer at iYogi Inc., as well as Senior positions at Convergys, showcasing his versatile skill set and extensive industry knowledge.
Highlights
Daniel Breston and I just wrapped up a session on 'Prioritizing mental health in IT'.
Dan covered the big 4 mental health issues and principles for addressing them devised by himself and Stephen Mann.
In case you missed the live session, you can watch the recording here: https://lnkd.in/gsXQkHaB
If you're an IT leader and you watch one webinar this week, let this be it – you'll gain valuable insights on how to get closer to your team, get them to open up, and unlock superpowers that come with a meaningful, psychologically safe work culture.
PS: You'll find the ITSM.tools articles that we mentioned during the session in the "Attachments" tab.
Last year, Gartner retired the 𝐦𝐚𝐠𝐢𝐜 𝐪𝐮𝐚𝐝𝐫𝐚𝐧𝐭 𝐟𝐨𝐫 𝐈𝐓𝐒𝐌 𝐬𝐨𝐟𝐭𝐰𝐚𝐫𝐞.
The ITSM marketplace has been so static of late that it wasn’t worth the investment to keep researching and publishing the MQ.
The space, however, is seeing a disruption and we think it’ll look a lot different by the time the ITSM MQ makes a comeback.
So, Sairam Krishnan and I conducted a virtual session on ‘𝐂𝐡𝐨𝐨𝐬𝐢𝐧𝐠 𝐭𝐡𝐞 𝐫𝐢𝐠𝐡𝐭 𝐈𝐓𝐒𝐌 𝐬𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐢𝐧 2024’ for the Atomicwork community.
We discussed: 📈 The major trends in the ITSM software landscape (including AI) 🔍 A framework for evaluating and choosing the right solution in 2024
In case you missed the live session and are out in the market scouting for ITSM tools (or are stuck with a legacy tool), catch the recording here: https://lnkd.in/gac4kBq2
