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Saskia Koning

Global Head of Customer Service bij felyx

Saskia Koning is an accomplished professional with a strong background in customer service, operations, and commercial management.

Saskia holds a Bachelor's degree in Advertising, Marketing, and Communication from Hogeschool van Amsterdam.

Currently, Saskia serves as the Global Head of Customer Service at felyx, demonstrating her leadership skills and expertise in managing customer service operations on a global scale.

Previously, she held key roles at Deliveroo, including a.i. Change Manager, Lead of the commercial team, Head of Customer Service & Live Operations for Europe, and Head of Customer Service & Live Operations for the Netherlands.

Her experience also includes positions such as Reiziger at Reizen, Teammanager Klantenservice B2C at Essent, Commercieel Management Trainee at Essent, and Stagiaire Formulemanagement MKB at ING Nederland.

Moreover, Saskia has showcased her leadership abilities as Vice Praeses at L.A.N.X. / Studentencorps aan de Vrije Universiteit.

With a proven track record of success in various customer-centric roles, Saskia Koning brings a wealth of experience and expertise to the field of customer service and operations.

Saskia Koning
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Location

The Randstad, Netherlands