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Sean Soley

Research Operations Manager at Zoopla

Sean Soley is the Research Operations Manager at Zoopla, a part of Houseful.4 He focuses on creating and delivering efficient workflows and a smooth user research experience for the Research, Design, and Product teams.4 In his role, Soley splits his time 50/50 between Zoopla and Alto, Zoopla's flagship CRM tool for estate agents.1

Soley has been instrumental in building a B2B customer research panel at Zoopla, addressing challenges such as sourcing customers for research, increasing sample sizes, and recruiting the right customer profiles.1 He implemented a four-phase approach to build this panel, which has been live for about six to seven months as of his presentation at XDay London 2023.1

In addition to his work on the research panel, Soley is involved in various aspects of user research and operations at Zoopla. He has been part of efforts to increase research engagement across the organization and has worked on centralizing and sharing insights.23 Soley has also been involved in hiring initiatives for the Zoopla design team, seeking product designers for B2B challenges.5

Soley's LinkedIn profile can be found under the username sean-soley-48365511b.

Highlights

Aug 11 · youtube.com
The multiple hats of a ReOps Manager - YouTube
The multiple hats of a ReOps Manager - YouTube
Jun 29 · youtube.com
Building a B2B Customer Research Panel - YouTube
Building a B2B Customer Research Panel - YouTube

Related Questions

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How does Sean Soley's work at Zoopla contribute to improving user experience?
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Sean Soley
Sean Soley, photo 1
Sean Soley, photo 2
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Location

London, England, United Kingdom