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Stephan Sigaud

Chief Marketing Officer at Phase 5 - Past Board Director & Toronto Regional Chair, Insights Association - Past Chair, Toronto CXPA

Stephan Sigaud is the Chief Marketing Officer (CMO) at Phase 5, where he focuses on driving growth through insights-driven, customer-centric strategies. He has a strong passion for partnering with clients to enhance their business outcomes. Sigaud has previously served as a board director and is actively involved in discussions around customer experience and marketing strategies, often sharing insights on platforms like LinkedIn.123

Highlights

Aug 29 · linkedin

Sample quality in market research has always been an industry concern. We are confronting this issue head on with our own set of best practices designed to mitigate the risk and ensure our clients continue to get market research results and insights that are valid and accurate, boosting confidence in decision making. Read more: https://hubs.li/Q02MYfHj0

Aug 26 · linkedin

At Phase 5, we believe artificial Intelligence will prove to be more of a friend than foe to the contact center because it will automate the most rote tasks and improve the overall Customer Experience. Fears of contact center agents being displaced by technology are overblown, especially when one considers how resources can be re-focused on higher value tasks. Hear more of this debate in this enlightening video conducted on CX Today:

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Stephan Sigaud
Stephan Sigaud, photo 1
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Location

Toronto, Ontario, Canada