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Stephanie Santos

Assistente de suporte de TI - Sicoob Cecres

Stephanie Santos is a professional with a Bachelor's degree in Information Systems and a background as a Computer Technician, specializing in Java programming.

With a solid background in IT, Stephanie has extensive expertise in IT governance (ITIL) and a progressive career spanning various roles in the field.

She has accumulated 5 years of experience in public-facing roles, showcasing her strong interpersonal skills and ability to provide excellent customer service.

Moreover, Stephanie has 5 years of hands-on experience in hardware assembly and maintenance, demonstrating her technical prowess and attention to detail.

In addition, she has 4 years of experience in first-level Help Desk support, 4 years in stock management, and 4 years in process improvement, highlighting her diverse skill set.

Stephanie also brings 3 years of experience in preparing technical reports, 3 years in creating technical manuals, 2 years in Data Center monitoring, and 2 years in IT quality systems.

Her educational background includes studying Information Systems at Anhanguera Educacional, further supplementing her practical experience with a strong academic foundation.

Throughout her career, Stephanie has worked as a TI support assistant at Sicoob Cecres, a Service Desk Analyst at GLOBAL HITSS, and held internship positions at organizations like CORECON-SP, Struturanet, and TECNAL Tecnologia em Informática.

Stephanie Santos is a versatile professional with a wealth of experience in IT support, hardware maintenance, process improvement, and technical documentation, making her a valuable asset in any IT environment.

Stephanie Santos
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Location

Guarulhos, São Paulo, Brazil