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Ccsm Steve Barry

Customer Success Executive

Steve Barry, CCSM, is a dynamic leader with a strong background in revenue retention and SaaS subscription sales expansion. He has over 10 years of experience in management consulting and has been associated with prestigious firms like PriceWaterhouseCoopers (PwC) and Deloitte Consulting, focusing on software integration/implementation and solution deployment for various technologies.

With a proven track record of managing customer lifecycles and developing go-to-market strategies, Steve excels in consultative sales, customer advocacy, product adoption, and subscription renewal management. He has a broad skill set that includes customer success program development, CRM expertise, and contract negotiation, among others.

Steve's business application knowledge spans across a multitude of platforms including Gainsight, Salesforce, Marketo, PowerBI, Google Suite, and SAP, showcasing his proficiency in various tools crucial for customer engagement and business operations. His expertise extends to Customer Relationship Management, Cloud/SaaS Computing, and Process Automation, demonstrating his adaptability to diverse technological environments.

Steve holds a Bachelor of Science degree in Management Information Systems and Marketing from Florida State University and has pursued specialized education in Customer Relationship Management through Trailhead by Salesforce. His professional journey includes roles at Mavenlink, Aviso, FinancialForce, Persistent Systems, and Infor CloudSuite, where he has contributed significantly to customer success and strategic account management.

Having held key positions at top-tier companies like IBM, SAP, Deloitte, and Salesforce.com, Steve brings a wealth of experience in client relationship management, business optimization, and digital transformation. His tenure reflects his expertise in operations management, continuous improvement, and innovation, making him a valuable asset in driving organizational growth and customer satisfaction.

Ccsm Steve Barry
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Location

Atlanta Metropolitan Area