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Teagan Russell

Transforming inbound receiving and logistics workflows with AI-powered scanning

Teagan Russell is a highly organized graduate of the University of Missouri with extensive leadership experience in scaling startups and fostering the growth of companies. With a passion for delivering exceptional work consistently, Teagan excels in fast-paced work environments and values teamwork. A proud #altMBA graduate, Teagan has a diverse skill set including proficiency in Mac and PC systems, Microsoft Office, GSuite, Adobe Suite, and various social media platforms like Tumblr, Facebook, LinkedIn, Twitter, and Wordpress. Teagan's expertise also extends to office management, customer service, diversity, equity, and inclusion training, event planning, research, community outreach, and CRM software.

Highlights

Sep 4 · linkedin

Say goodbye to manual data entry! PackageX's OCR technology is transforming how shipping labels are scanned and processed. By automating data capture, our solution reduces errors and streamlines workflows in warehouses, mailrooms, and beyond. https://lnkd.in/gf_-JV5x #automation #AI #logistics

Mar 15 · linkedin

So have you seen Barbie yet?! The conversation starter of 2023 and 2024 as we wrap awards season. 🏆 If you haven’t, it’s definitely worth a watch - the I'm Just Ken Oscar performance too!

I wasn’t surprised that I LOVED it. It was very clear that everything in the movie was SO intentional - the clothes (archival), the music, the sets, Allen! While I enjoyed those, I'm still thinking about a specific line from the movie and no, it’s not America Ferrera’s amazing and Oscar nominated monologue, it’s what her daughter says before that:

“It’s not about making it perfect, it’s about making it better!”

In my career I’ve had a lot of conversations about making things better. They would stall because we were aiming for perfection while balancing what was realistic for our stage. You can’t solve anything overnight.

I see this a lot in the ops and people world especially with building psychological safety and the company's diversity, equity, and inclusion (DEI) muscle. Companies choose no action because they can’t be perfect or fix it all. While we can’t make things perfect like in Barbieland, it’s worth trying to make things better. That’s the goal, right?!

📝 How are you hiring?

Do you have any type of structured process? Structure and process are great because they help combat bias. Bias isn’t something you can get rid of though you can actively work against it. Do you have basic interviewer training? This can be Zoom 101, what questions you should / cannot ask, how to prep, etc. How are you gauging a successful interview (versus not)? Are you providing a consistent candidate experience by asking the same role specific questions each time?

👩‍💻 How do you support your employees when they join?

Do you have structured onboarding? This doesn’t have to be a super formal program. It can be just Ken… 😂. I recommend some intro meetings, to-dos, and clear goals so they can hit the ground running. Having structure not only ensures you and your new employee are on the same page, it also makes them feel welcome. Structured onboarding can lead to higher retention down the line too.

Do you have basic meeting norms, like how to conduct 1-on-1s (or even require them) and some tips to ensure you are running inclusive meetings? Sharing an agenda or materials before is a great first step - it supports different learning styles. Do you alternate meetings roles, like who takes notes?

I share these not because they've groundbreaking, they can have pretty immediate impact and they've worked for me in the past. It's not about “checking the box” and moving on; it takes continuous effort. The best part about what I shared is that they typically don’t cost money - it’s time and leadership buy-in.

So as I sign off, I challenge you today (or month - I’m realistic it’s Friday 😂) to work to make something better… Bye Barbies (and Ken)!

#operationalexcellence #dei #peoplefirst

Teagan Russell
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Location

Brooklyn, New York, United States