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Vishal Tiwari

Customer Service Executive at HSBC

Vishal Tiwari is a customer service and technical enthusiast with an educational background in commerce. He has years of experience working for global service providers, where he has honed his skills in customer service excellence and internet passive search. Tiwari is well-versed in handling customer queries with empathy and professionalism, which has made him a valuable asset in the service industry. Along with customer service, he is also interested in technical aspects and is self-trained in computer technology.

Tiwari has worked as a Senior Consultant at Sutherland Global Services, where he handled various customer service processes. Prior to that, he was a Senior Customer Service Associate at Firstsource Solutions Limited and a Research Associate at eCybergurus Inc.

Related Questions

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Vishal Tiwari
Vishal Tiwari, photo 1
Vishal Tiwari, photo 2
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Experience

Customer Service Executive at HSBC ELECTRONIC DATA PROCESSING PVT. LTD. since January 2014
8 years of experience at HSBC, primary point of contact for Credit Bureau Disputes, provided training to new hires, interacted with business partners and customers in the US

Education

Financial modelling and valuation analyst in Accounting and Finance from Corporate Finance Institute; Bachelor of Commerce (B.Com.) from Andhra University (2015 - 2017); Intermediate (+2) in Business/Commerce from Kendriya Vidyalaya (2008 - 2013)

Location

Mumbai, Maharashtra, India