Sign In

Vladimir G.

Director at Canada Techs | Innovative IT Solutions | CDAP Advisor

Vladimir Grigorescu is the Director of Operations at Canada Techs, a company that specializes in IT infrastructure management and support.1 With extensive experience in the field, Vladimir oversees critical aspects of the company's operations, including:

Key Responsibilities

  • 24/7/365 monitoring of IT infrastructure
  • Support and troubleshooting
  • Maintenance
  • Reporting
  • Asset management of IT infrastructure (servers, storage, networking)1

Expertise and Focus

Vladimir is passionate about protecting clients' IT environments and preventing costly downtime. He manages teams that provide exceptional customer service experiences to clients of all sizes.

Service Highlights

  • Help Desk Support: Vladimir offers full turnkey support desk services with strict SLAs.
  • Customer Ticket Dashboard: Implemented a comprehensive system with automated status reports and feedback ratings.
  • Rapid Response: Boasts industry-leading response times, with an average of 30 seconds, ensuring minimal downtime for clients.

Professional Background

Prior to his role at Canada Techs, Vladimir has worked with other reputable companies in the tech industry, including:

  • i-Open Technologies
  • Casa Smart Security
  • AcademyOne Learning

Vladimir Grigorescu's expertise in IT infrastructure management and his focus on providing exceptional customer service make him a valuable asset to Canada Techs and its clients.

Highlights

Apr 17 · linkedin

Amazing to see that with more than 500+ participants registered, citizens from all walks of life are coming together this weekend to explore, learn, grow and have an impact in this fight against #COVID19!

You can still join us - let’s make a difference. Together. www.togethervsvirus.ca

Apr 7 · linkedin

Xlrator.ca has joined forces with BCIT, UFV, Impact Hub Montreal to bring this online hackathon - you and potentially 37 million others - finding solutions!

#TogetherVsVirus is a Canadian online hackathon on April 17-19, 2020, which aims to use the collective intelligence of researchers, experts, technology specialists and fellow citizens to develop fresh ideas and solutions for dealing with and combating the coronavirus. If you have any idea, product or service that can help the fight against Covid19, register at http://togethervsvirus.ca/

#covid19 #hackathon #communitysupport #canada

Related Questions

What are Vladimir Grigorescu's key achievements at Canada Techs?
How does Vladimir Grigorescu ensure minimal downtime for clients?
What specific IT infrastructure management strategies does Vladimir Grigorescu use?
How does Vladimir Grigorescu's experience at i-Open Technologies benefit Canada Techs?
What makes Vladimir Grigorescu's approach to help desk support unique?
Vladimir G.
Vladimir G., photo 1
Vladimir G., photo 2
Add to my network

Location

Canada