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You Mon Tsang

CEO, ChurnZero: your partner and platform for Customer Success

You Mon Tsang is a serial entrepreneur and the founder and CEO of ChurnZero, a real-time Customer Success platform that helps subscription businesses fight customer churn.12 He has founded four software companies, including ChurnZero, Biz360, Engine140, and Milktruck, all of which have had successful exits.13

Before founding ChurnZero in April 2015, Tsang held several notable positions:

  1. CMO of Vocus (now Cision) and CEO of its marketing automation business unit, OutMarket13
  2. Founder and CEO of Engine140, which was acquired by Vocus3
  3. Founder, CEO, and Chairman of Biz360, acquired by Attensity3

Tsang has a strong background in software innovation and company leadership. He holds a BA in Urban Studies from Yale University and an MBA from the University of California, Berkeley - Walter A. Haas School of Business.3

In 2021, Tsang was named an Entrepreneur Of The Year® 2021 Mid-Atlantic Award finalist by Ernst & Young LLP (EY US), recognizing his entrepreneurial leadership and innovation.1

ChurnZero, under Tsang's leadership, focuses on helping subscription businesses understand customer product usage, assess customer health, and personalize the customer experience to reduce churn.1 The company is headquartered in Washington, D.C. and is backed by investment firms such as JMI Equity, Baird Capital, Grotech Ventures, and Middleland Capital.1

Highlights

Nov 21 · youtube.com
ChurnZero's You Mon Tsang reveals 2024's top customer ... - YouTube
ChurnZero's You Mon Tsang reveals 2024's top customer ... - YouTube
Dec 27 · churnzero.com
Tsang Entrepreneur Of The Year 2021 Finalist - ChurnZero
Dec 19 · churnzero.com
Entrepreneur Lessons Lessons Learned From You Mon Tsang
Entrepreneur Lessons Lessons Learned From You Mon Tsang
When To Raise VC Capital and When to Avoid ... - Uncharted Podcast
Interview with You Mon Tsang, CEO of ChurnZero, on the impact of ...

Related Questions

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What makes You Mon Tsang's leadership style unique?
You Mon Tsang
You Mon Tsang, photo 1
You Mon Tsang, photo 2
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Location

Washington, District of Columbia, United States