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Alex Steeno

Multi 8-Figure Ecommerce Growth & Analytics Expert

Alex Steeno is the Founder and Principal at Andromeda Consulting, a firm focused on providing strategic consulting services. He has a professional presence on LinkedIn, where he shares insights related to his work and interests, including topics like travel and purpose-seeking among millennials. His LinkedIn profile highlights his expertise and professional background, indicating a commitment to helping clients navigate complex challenges in their industries.

Steeno is based in Hasselt, Flemish Region, Belgium, and is active in sharing content that resonates with his network, such as discussions around Adobe Creative tools and personal development themes. His approach combines strategic thinking with a passion for meaningful experiences, reflecting his broader interests beyond consulting.

Highlights

Mar 27 · linkedin

To all my connections who use Adobe Creative Cloud, here's how you can save like ~30% of your annual plan costs (for me this was hundreds of dollars). Short backstory: Needed to cancel my Illustrator account because I only needed it for a 1 off fix. Their deeplinking stuck me into an infinite password reset cycle so I had to use their actual chat to cancel it. A) It's already a horrible user experience and B) It took ages to actually figure out how to talk to a real person.

Here's how to get it done:

  1. Go to any Adobe page and click the chat bubble in the lower left corner.
  2. Type literally anything, click "No" when asked if it solved your issue
  3. Eventually say you want to cancel your subscription and it will connect you with a rep
  4. Keep being on the fence about not needing it/using it when they ask why you want to cancel. This will initiate the rescue sequence.
  5. Offer 1 will likely be a discounted plan.
  6. Offer 2 will be the next 3 months free.
  7. Offer 3 will be a discounted plan AND 3 months free. Boom there ya go.

Honestly this took so much of my time to get done and felt like a horrible user experience from company that MAKES UX design software. If even 1 person in my network can use this to save money from Adobe, it will give me a positive ROI on my time.

Thank you for coming to my TED Talk.

Apr 20 · linkedin

Do you think one day we’ll have branches of UI/UX design and marketing for extraterrestrial audience segments?

Or maybe for artificial intelligence — Will AI ever play a consumer role in commerce?

Peter H. Diamandis You might have some thoughts here.

#uxdesign #marketing #ai

Related Questions

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Alex Steeno
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Location

Austin, Texas, United States