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Jenna Chong
People @ LULA - We're hiring!
Professional Background
Jenna Chong is a dynamic professional with a fervent desire to promote equity through the integration of startups, science, and business. With a rich background in biomedical engineering and social justice education, Jenna has honed her skills as a startup operator and facilitator, using her extensive knowledge to develop and implement frameworks that are rooted in social identity, systems of oppression, and conflict theory. Her career is marked by a dedication to harnessing the power of entrepreneurship to address pressing social issues and create lasting change.
Jenna's experience spans various roles and organizations. As the Head of People at Lula, she focuses on aligning organizational goals with equity-driven talent strategies, ensuring that the workplace is not only equitable but also inclusive. Prior to this role, she served as a Talent Strategy & Operations professional and made significant contributions at Clara Health, where she was both the Chief of Staff and Operations Manager. In these capacities, she developed operational strategies that fostered growth and innovation, while also ensuring alignment with the organization's mission of providing equitable health solutions.
Additionally, Jenna's experience includes contract facilitation for Forshay, where she assisted in developing methodologies that promote understanding across diverse groups. Her academic training and practical experience in the Intergroup Dialogue Project at Cornell University enriched her facilitation skills, allowing her to effectively navigate complex social dynamics. She also played a crucial role as an Investment Associate at Plug and Play Tech Center, furthering her expertise in the intersection of investment and social equity.
Education and Achievements
Jenna Chong's educational pedigree is impressive and reflective of her commitment to advancing knowledge at the intersection of science and social equity. She earned her Master of Engineering (MEng) degree in Biomedical/Medical Engineering from Cornell University, where she focused on pioneering areas of protein structure and drug delivery methods. Her educational journey began at the same institution, where she obtained her Bachelor's degree in Biochemistry. This strong foundation in the sciences enables Jenna to approach challenges with a unique lens that marries technical expertise with a passionate commitment to social justice.
Among her notable achievements, Jenna's leadership as Managing Director at Life Changing Labs stands out. In this role, she successfully navigated the complexities of launching and managing entrepreneurship programs that aimed to empower new ventures, particularly those addressing critical societal challenges. Her efforts not only fostered an entrepreneurial spirit but also ensured that the programs were underpinned by principles of equity and inclusion.
Jenna's experience as both a Program Coordinator and an Alumni Facilitator for the Intergroup Dialogue Project at Cornell University has equipped her with valuable insights into educational methodologies that emphasize dialogue and understanding among diverse groups. This hands-on experience has been instrumental in her career as she has consistently applied these methodologies in various professional contexts, driving meaningful discussions around equity and diversity.
Community Engagement and Impact
Beyond her professional roles, Jenna's commitment to social justice has propelled her into various community engagement efforts. She believes strongly in the power of education as a catalyst for change and has dedicated herself to fostering a more equitable environment wherever she works. Her ability to blend her technical expertise with her passion for social justice makes her a unique player in the startup ecosystem.
Jenna's insights into conflict theory and systems of oppression have proven invaluable in her work with startups, particularly in creating educational programs for venture capital (VC) firms aimed at enhancing their understanding of equity in entrepreneurship. By fostering an awareness of these critical issues within the business landscape, she plays a crucial role in shifting narratives and practices toward more inclusive approaches to startup funding and development.
Future Aspirations
Looking ahead, Jenna Chong aims to expand her impact by continuing to bridge the gap between technology, entrepreneurship, and social equity. She is particularly interested in exploring innovative solutions that address health disparities through biomedical advancements and equitable access to resources. Her comprehensive understanding of both the engineering principles and the social dynamics at play in startup ecosystems uniquely positions her to be a leader in creating sustainable businesses that not only thrive financially but also contribute positively to society.
As she continues her journey, Jenna remains a passionate advocate for equity in all its forms. Whether in her current role or future endeavors, her commitment to promoting equitable practices in business and science is unwavering. With her combination of technical expertise, leadership experience, and dedication to social good, Jenna Chong is poised to make significant contributions in her fields, inspiring others to join her in the quest for a more just and equitable world.
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Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
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Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
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