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Lukasz Czajkowski

Lukasz Czajkowski is a seasoned professional with extensive experience in customer service and business leadership roles. He currently serves as the EMEA Customer Service Director at Kramer Electronics, a position he took on in early 2024.14 Prior to this, Czajkowski had a long career at Sonos, where he spent over 15 years in top-level customer support, care, and experience-focused positions.1

In his current role at Kramer, Czajkowski is responsible for refreshing and overseeing all of the company's customer service operations. His key responsibilities include developing and executing innovative measures to enhance customer satisfaction, nurture relationships, increase brand loyalty, and generate new sales and service opportunities.14

Before joining Kramer, Czajkowski held senior management positions at global organizations such as IBM and Unisys.1 His career has been marked by a focus on customer experience and service excellence.

Recently, in February 2025, Czajkowski joined the ABSL Poland Management Board, further solidifying his position as a leader in the business services sector.3

Throughout his career, Czajkowski has been involved in various business initiatives. For instance, he has shared news about investments and job creation in Poland, such as Swedish Sigma IT Consulting's investment in Wrocław2 and MAHLE's announcement of a Shared Service Center in Wrocław.5

Czajkowski's LinkedIn profile suggests he has expertise in project management, as indicated by the PMP (Project Management Professional) credential in his username.6

Highlights

Nov 21 · absl.glueup.com
ABSL National Talent Club: Leadership & HR in Synergy ... - Glue Up
Jan 9 · pcr-online.biz
Kramer appoints Czajkowski as customer service director - PCR
Jan 8 · fmindustry.com
Kramer Makes Senior EMEA Appointment - FM Industry
Jan 1 · us.jll.com
Learn more about JLL
Jan 1 · us.jll.com
Create a brighter future with a career in real estate - JLL

Related Questions

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Lukasz Czajkowski
Lukasz Czajkowski, photo 1
Lukasz Czajkowski, photo 2
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Location

Wroclaw Metropolitan Area