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Mark Stagi

Creative. Builder. Customer Obsessed. VP of CS @ Avoma

Mark Stagi is a seasoned Customer Success Executive currently serving as the Vice President of Customer Success at Avoma, a role he has held since February 2022.14 He is based in San Jose, California, and has extensive experience in building, scaling, and transforming post-sales teams across various technology companies.5

Background and Experience

  • Education: Mark holds a BA in Art with an emphasis in Photography from San Jose State University.4
  • Professional Experience:
    • Avoma: As VP of Customer Success, he leads post-sales functions including implementation, expansion, renewals, and support.1
    • AppZen: Previously, he was Vice President of Customer Success, where he significantly increased client engagement from 18 to over 1800 global enterprise companies.1
    • Base CRM: He served as Director of Customer Success and Director of Product Support, managing key revenue teams and building support infrastructure.4
    • Hightail: Mark was Director of Customer Services & Training, leading support and services for over 60 million end-users and 2500 enterprise companies.4
    • AppEzzy: Co-founder of a mobile software company focused on productivity and entertainment apps.4
    • Stagi Imagery: Founder of a successful photography business.4

Leadership Style and Interests

Mark's leadership style is influenced by his experiences as a marathon runner and father, emphasizing personal goals, maintaining a learning mindset, and balancing work with stress-relief activities.6 He is known for his customer-centric approach and has mentored numerous Customer Success leaders throughout his career.14

LinkedIn Presence

Mark Stagi is active on LinkedIn under the username markstagi, where he shares insights into customer success strategies and his experiences in the field.234

Related Questions

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Mark Stagi
Mark Stagi, photo 1
Mark Stagi, photo 2
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Location

San Jose, California, United States