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Sumaya Khedr
Donor Care Representative at Plan International Canada
Professional Background
Sumaya Khedr is a highly dedicated and enthusiastic professional in the field of international development and community engagement. With a solid foundation shaped by her studies and hands-on experience, Sumaya has successfully navigated various roles that hone her skills in both front-facing customer relations and vital organizational operations in charitable and market-driven sectors. Her diverse work history spans from sales to impactful roles in international humanitarian organizations, shedding light on her adaptability and commitment to making a positive difference.
Education and Achievements
Sumaya Khedr holds a Bachelor of Arts in International Development Studies from York University, where she developed a well-rounded understanding of the social, economic, and political forces that drive developmental change worldwide. Continuing her pursuit of knowledge, she earned an Ontario Graduate Certificate in International Development from Humber College. This advanced education propelled Sumaya into a career enriched with various experiences and insights into global development issues.
Career Journey
Sumaya's professional journey began with retail, where she built strong customer service skills. As a Sales Associate at Nike, she not only excelled in sales but also developed her ability to communicate effectively with diverse clientele, enhancing her people skills and understanding of consumer behavior.
Furthering her career in humanitarian efforts, Sumaya held the position of Donor Care Representative at Plan International Canada, where she played a crucial role in maintaining relationships with donors and ensuring that contributions were effectively utilized in support of international development projects. Her commitment to donor relations underscored her understanding that strong partnerships are fundamental in mobilizing resources for effective development work.
As a Program Information Officer at the International Development and Relief Foundation (IDRF), Sumaya was vital in organizing and disseminating information about various programs, creating transparency and understanding that are essential in the nonprofit sector. This role allowed her to merge her academic background with practical application, making her an invaluable asset to the organization.
With a keen interest in technology and innovation, Sumaya added another feather to her cap as a Greenlight Hub Expert at Uber. In this capacity, she played a key role in ensuring a seamless experience for users while simultaneously addressing any inquiries. This role not only enhanced her operational skills but also enabled her to explore the intersection between technology and social responsibility.
Returning to the retail space, she once again utilized her expertise as a Sales Associate-Cashier at Forever 21. Here, she continued to implement her skills gleaned from her earlier retail experiences, demonstrating versatility and a solid work ethic.
Community Involvement & Skills
Sumaya's background in international development is fortified by her practical skills in communication, problem-solving, and customer relations. She is driven by a deep-seated passion for humanitarian work, and her educational background equips her with theoretical knowledge and pragmatic understanding. Throughout her career, she has received commendations for her ability to connect with individuals and organizations to foster collaboration, ensuring success in her various roles.
In addition to her professional experience, Sumaya is deeply committed to improving community well-being on a global scale. Her educational background in international development positions her perfectly to drive meaningful change, advocating for equity and sustainability in all her endeavors.
Through her various roles, both in sales and international development, Sumaya exemplifies how skill sets can be applied interchangeably across industries, creating a versatile and impactful career path built on communication and a passion for helping others.
