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Tammie Presser

Head of Customer Success at Grokker

Tammie Presser is a highly experienced and mission-minded executive leader with over 20 years of expertise in customer success, professional services, account management, and sales operations.

She has a strong focus on enterprise-level SaaS, big data, social media, programmatic video, and online digital publishing, with a career spanning since 2000.

Tammie is known for her big picture strategic leadership, attention to detail, and being highly analytical and metrics-driven, enabling her to adapt and lead through various growth phases and cross-functional transformations.

With a proven track record in start-up and large company environments, she excels in scaling and building customer success organizations, having overseen numerous acquisitions throughout her career.

Her expertise includes executive leadership, operations management, go-to-market pricing and strategy, customer success, employee engagement, and digital transformation, among others.

Tammie Presser holds a Bachelor's Degree in International Relations with a minor in Spanish from Stanford University.

She has worked in leadership roles at reputable companies such as Grokker, Chorus.ai, HouseCanary, Zignal Labs, Lithium Technologies, AOL, and Adobe, where she demonstrated her skills in customer success, account management, and strategic accounts.

Throughout her career, Tammie has excelled in customer segmentation and cohort analysis, contract negotiation, renewals, upselling, cross-selling, stakeholder buy-in, post-acquisition integration, change management, and global team management.

She is a seasoned professional with a keen focus on customer health, success playbooks, quality, performance, and KPI management, making her a sought-after leader in the industry.

Tammie Presser
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Location

San Francisco, California, United States