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Jon Simpson

Advisory Solution Consultant

Jon Simpson is an experienced professional in the customer experience and technology solutions industry. He currently works as an Advisory Solution Consultant at Genesys, not ServiceNow as mentioned in the query.1 His career history includes:

  1. Advisory Solution Consultant at Genesys (August 2021 - Present)
  2. Portfolio Solution Engineer at NICE Ltd (January 2021 - August 2021)
  3. Enterprise Sales Engineer at Talkdesk (August 2020 - January 2021)
  4. Senior Solutions Consultant at Genesys (January 2019 - August 2020)
  5. Various roles at Aspect Software, IBM, and Citi

Jon holds several certifications, including ServiceNow Certified System Administrator, Genesys Cloud Outbound, Genesys Cloud Professional, Genesys Cloud Architect, and ITIL Foundation Level.1 He is based in Kingsport, Tennessee, United States.1

Throughout his career, Jon has demonstrated expertise in customer contact management strategies, software solutions implementation, and liaising between technical and business teams.1 His experience spans across various aspects of customer experience technology, from autodialer systems to strategic pre-processing scripts and customized application solutions.1

Highlights

Dec 1 · willkie.com
Mergers & Acquisitions

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Jon Simpson
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Location

Kingsport, Tennessee, United States